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In 2019, Gear Your Content Marketing For Customer Success, Not Customer Satisfaction

Does your content light the way, or put out fires? That’s the difference between customer success and customer satisfaction. A number of businesses focus on strengthening their customer service. Not enough exercise the same focus on customer success. Yes, there is a difference. Customer service is a reactive approach in which you wait until a customer…

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Print Still Matters in 2019

Today, many companies focus on email marketing, blogging, video and social media marketing to raise brand awareness, increase website traffic and boost sales. The one medium that is largely overlooked is print media. It makes sense; according to Statista, revenue for the U.S. newspaper industry shrunk by about $4.5 billion between 2011 and 2018, and respected…

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Ian Cleary on Content Marketing, Social Media, Marketing Technology and More

Ian Cleary is a leading digital and content marketing expert, credited with having helped many organizations make the best use of advanced marketing technologies and tools to achieve their goals in the quickest possible time. The founder of RazorSocial, a reputable provider of digital and social marketing services, Ian has unrivaled experience in providing high…

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